Playa del Carmen Hotel is located 350 meters (1,150 ft) from the Quinta Avenida and its famous restaurants, bars and shops. In addition, the hotel is situated only 500 meters (1,640 ft) from the beach and 7 kilometers (4.3 mi) from Xcaret Eco Park. Cancun International Airport (CUN) is situated 50 kilometers (31 mi) away.
Playa del Carmen Hotel offers 60 fully-equipped guest rooms distributed along a Mexican colonial-style building. Each room is provided with private bathroom, air conditioning, ceiling fan, safe, cable television, telephone, table and chairs and kitchenette with mini-refrigerator, stove, microwave, coffee maker and dishes.
Playa del Carmen Hotel by H&A features a large patio with a swimming pool surrounded by plants. The hotel also offers an outdoor restaurant for breakfast, a conference room, laundry service, 24-hour front desk, room service, parking and wireless internet access in public areas. Additionally, for an additional fee, the hotel offers an activities program that includes tours, Spanish language courses, cooking classes, salsa lessons, movie nights, among others.